Shipping policy

⚠️ International Customs & Taxes Notice

Important for International Buyers (Outside North America):

Orders shipped outside Canada and the US may be subject to local Value-Added Tax (VAT), import duties, or customs processing fees levied by your destination country's government.

Responsibility: All import taxes, duties, and local customs fees are the sole responsibility of the recipient. We do not collect, calculate, or pay these fees on your behalf.

Fee Valuation: Customs policies vary widely by country. Please contact your local customs office for specific details regarding import rates before placing an order.

Failed Deliveries, Refused Packages & Incorrect Addresses

Incorrect Address: Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
Refused / Unclaimed Packages: If a package is returned to us because local customs duties/taxes were unpaid, or if the package was unclaimed at your local postal depot, original shipping charges and any carrier return fees incurred will be deducted from any eligible refund.